Are you looking for a dynamic job where you can help businesses achieve success? Are you fluent in Spanish and English? Then join our team as a Customer Success Representative! You'll be the primary point of contact for advertisers, helping them get the most out of our advertising platform. What the Role Entails: Be the friendly face and expert voice for advertisers and agencies. Troubleshoot technical issues, report bugs, and provide guidance on using the platform effectively. Become a product knowledge master, dominating features and functionalities to help clients achieve their advertising goals. Why Work With Us? Comprehensive Training: We'll provide you with a comprehensive 16-day training program to get you feeling confident and prepared to succeed. (Weekly compensation during training: 92.80) Competitive Salary: You'll receive a gross monthly salary of 1,202.69 EUR, including Christmas and holiday bonuses, plus a meal allowance. Exceptional Benefits: Enjoy private health insurance, a meal card, and holiday bonuses. Stable Schedule: Work 40 hours per week in rotating shifts (Monday to Sunday, 7:00 AM to 12:00 AM), with 2 days off per week and a 1-hour lunch break daily. (You'll be informed of your shifts 4 weeks in advance) Great Location: Work in Lisbon City Center, surrounded by the energy of the Portuguese capital. Growth Opportunity: This is a temporary contract with the possibility of renewal and becoming permanent. Who We're Looking For: People who are passionate about customer service and helping others. Excellent verbal and written communication skills in Spanish and English. Ability to solve problems creatively and efficiently. Basic knowledge of advertising platforms (a plus). Positive attitude and a willingness to learn! Selection Process: Review of your application Online language tests Client interview Don't miss out on this opportunity! Apply before July 8th, 2024. Note: A 1-month trial period applies.