In this article, job seekers will learn what it takes to build a strong claims adjuster resume that clearly shows investigation skills, attention to detail, and the ability to manage complex cases. You’ll find guidance on highlighting relevant experience, certifications, technical tools, and measurable results so you can present a resume that stands out to insurers, agencies, and employers looking for accurate, reliable claims professionals.

Key Elements to Include in a Claims Adjuster Resume

For a Claims Adjuster resume, hiring managers look for a clear structure that highlights contact details, a concise professional summary showing claims expertise, measurable achievements in investigations and settlements, relevant education and certifications, and a focused skills list that demonstrates both technical and soft skills relevant to claims handling.

These elements should present the candidate as reliable, detail-oriented, and results-driven, emphasizing experience with policy interpretation, fraud detection, negotiation, and timely claim resolution.

Use a scannable format with bulleted accomplishments and consistent formatting so recruiters can quickly verify qualifications and match them to job requirements.

Below are five concise, professional facts: each one tied to what recruiters expect on a Claims Adjuster resume and written as an actionable guide for jobseekers.

Contact Information

Provide full name, phone number, professional email, LinkedIn URL, and city/state. Include a link to a professional portfolio or claims-related sample work if relevant. Ensure all contact details are current and formatted consistently so employers can reach you quickly.

Professional Summary That Stands Out

Write 2–3 sentences that summarize your claims experience, claim types handled (auto, property, liability), and a key accomplishment with metrics (e.g., reduced cycle time by X% or recovered $Y). Keep it targeted to the role and include certifications like CPCU or adjuster licensing when applicable. This summary should position you as an immediate contributor.

Work History Highlights

List roles in reverse chronological order with company name, title, dates, and 3–6 bullet points per job focusing on measurable outcomes: average caseload, settlements negotiated, fraud cases identified, or process improvements implemented. Use action verbs and quantify results to demonstrate impact and claim-handling proficiency.

Education Background

Include degree(s), institution(s), graduation year (optional), and relevant coursework or training such as risk management or insurance law. If certifications or licenses are more relevant than formal degrees, list the education briefly and emphasize those credentials higher on the resume.

Key Skills to Showcase

Showcase a mix of technical skills (policy interpretation, claims software, MS Excel, claim investigation) and soft skills (negotiation, communication, attention to detail, time management). Keep the skills list concise and aligned with the job posting; prioritize skills that match the employer's needs and regulatory requirements.

Claims Adjuster Resume Template Example

Use the template below as a realistic, web-friendly structure for a Claims Adjuster resume. Replace placeholders with your details and keep formatting clean and consistent.

Contact Information

[Name]

[Phone Number] · [Email] · [LinkedIn] · [City/State]

Professional Summary

Results-driven Claims Adjuster with X years of experience handling auto, property, and casualty claims. Proven track record of reducing claim cycle time by X% and recovering $Y through effective investigation and negotiation. Licensed adjuster with strong skills in policy interpretation, fraud detection, and customer communication.

Work History

[Job Title], [Employer], [City/State] — [Month Year] to Present

- Managed an average caseload of X active claims per month, processing claims from first notice of loss to settlement.

- Conducted on-site inspections and coordinated third-party assessments, leading to a X% improvement in claim accuracy.

- Negotiated settlements resulting in $Y in savings while maintaining claimant satisfaction.

- Identified and referred X suspected fraud cases, collaborating with investigations and legal teams.

[Previous Job Title], [Previous Employer], [City/State] — [Month Year] to [Month Year]

- Processed property and liability claims, resolved disputes, and reduced average settlement time by X days.

- Implemented a checklist-driven process that decreased documentation errors by X%.

- Trained junior adjusters on documentation standards and claim-handling workflows.

Education

[Degree], [Major] — [Institution], [City/State] — [Year]

Relevant coursework: Insurance Law, Risk Management, Forensic Investigation (optional)

Key Skills

- Policy interpretation and coverage analysis

- Claims management systems (e.g., Xactimate, Guidewire)

- Investigative techniques and damage assessment

- Negotiation and settlement strategy

- Regulatory compliance and documentation

Certifications

- Licensed Claims Adjuster, [State(s)]

- Chartered Property Casualty Underwriter (CPCU) — if applicable

- Associate in Claims (AIC) — if applicable

- Continuing education courses: Fraud Detection, Advanced Negotiation

Tips for Writing Claims Adjuster Resume

Follow these professional, scannable tips to improve your resume and land interviews for Claims Adjuster roles.

• Start with a targeted professional summary that highlights claim types, licenses, and a measurable achievement to capture attention quickly.
• Quantify accomplishments throughout your work history: average caseload, reduction in cycle time, dollars recovered, or percent improvement in accuracy.
• List relevant certifications and state adjuster licenses near the top or in a prominent certifications section to meet compliance expectations.
• Use industry keywords from the job posting (e.g., claim investigation, subrogation, reserves, Guidewire) to pass applicant tracking systems.
• Keep formatting clean: single-column layout, consistent fonts, bullet points for achievements, and a one- to two-page length depending on experience.

Frequently Asked Questions

Below are common questions jobseekers have about creating a Claims Adjuster resume and direct, practical answers to help you prepare a strong application.

• How long should my Claims Adjuster resume be?
  One page is ideal for up to 7–10 years of experience; two pages are acceptable for extensive careers with multiple relevant roles and certifications.
• Should I include my adjuster license numbers on my resume?
  Yes, include licensing state(s) and license numbers or indicate "Licensed in [State]" to make verification straightforward for employers.
• What achievements should I quantify on a Claims Adjuster resume?
  Quantify caseload size, claim cycle reductions, dollar amounts recovered or saved, percentage improvements in accuracy, or the number of fraud referrals.
• Do I need to list every software tool I’ve used?
  List the claim systems and tools you are proficient in that are relevant to the job posting, prioritizing widely used platforms like Guidewire or Xactimate.
• How do I show investigative and negotiation skills without sounding generic?
  Use specific examples: describe types of investigations you led, techniques used, outcomes of negotiations, and include measurable results such as settlement amounts or reduced dispute rates.

Conclusion

Start by tailoring the provided template to your specific claims experience, emphasizing measurable achievements, licenses, and relevant skills to pass ATS filters and impress hiring managers.

Update the professional summary to align with the job posting, quantify your impact in each role, and verify that certifications and licenses are prominently displayed to quickly convey your qualifications.